terms & conditions
Last Edit: 30/03/2024
OVERVIEW
This website is operated by Willow Amsterdam. Throughout the site, the terms “we”, “us”, and “our” refer to Willow Amsterdam. Willow Amsterdam offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.
Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - TERMS & CONDITIONS OF THE ONLINE STORE
By accepting these Terms & Conditions, you confirm that you are of legal age to enter into a binding agreement in your jurisdiction, or that you have obtained parental consent if you are a minor using this site.
Our products must be used only for lawful purposes, and you agree not to violate any applicable laws, including copyright laws, while using our services.
You are prohibited from transmitting any harmful code, such as worms or viruses, that may disrupt or damage our services.
Violation of any of these terms will lead to the immediate termination of your access to our services.
SECTION 2 - GENERAL TERMS
We retain the right to deny service to any individual or entity at our discretion, without explanation, and at any time. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may undergo changes to meet the technical requirements of various networks or devices. However, credit card information is always encrypted during transfer over networks. You agree not to misuse, reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, including access to the Service, without our express written consent. The headings used in this agreement are for convenience only and do not limit or affect the scope of these Terms.
SECTION 3 - INFORMATION ACCURACY AND UPDATES
We cannot guarantee the accuracy, completeness, or timeliness of the information provided on this site. The content is intended for general informational purposes only and should not be solely relied upon for decision-making. It is advisable to consult primary sources for more accurate, complete, or timely information. Your use of the material on this site is at your own risk. This site may include historical information, which is provided for reference purposes only and may not be current. We reserve the right to modify the site's contents at any time without obligation to update the information. You are responsible for monitoring any changes to our site.
SECTION 4 - SERVICE MODIFICATIONS AND PRICING
Product prices are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be held liable to you or any third-party for any modifications, price adjustments, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS AND SERVICES
Willow Amsterdam provides clothing for kids. Some products or services may be exclusively available online through our website. These offerings may have limited quantities and are subject to return or exchange as outlined in our Return Policy. We have endeavored to present the colors and images of our products as accurately as possible on the store. However, we cannot guarantee that your computer monitor's display of any color will be precise. While we reserve the right to limit the sale of our products or services to specific individuals, geographic regions, or jurisdictions, such limitations are exercised on a case-by-case basis. We also reserve the right to restrict quantities of any items offered. Descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offers for products or services made on this site are void where prohibited. We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we warrant that any errors in the Service will be corrected. We work with suppliers all over the world to ensure a diverse and high-quality product range, but we will never be held responsible for any issues that might occur with the clothing.
SECTION 6 - BILLING AND ACCOUNT INFORMATION ACCURACY
We maintain the right to decline any order you place with us. We may, at our discretion, restrict or cancel quantities purchased per person, per household, or per order. Such restrictions may apply to orders placed under the same customer account, credit card, or those using the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time of order placement. We reserve the right to limit or prohibit orders that, in our sole judgment, seem to be placed by dealers, resellers, or distributors.
You commit to providing current, complete, and accurate purchase and account details for all transactions at our store. You agree to promptly update your account and other information, including email addresses, credit card numbers, and expiration dates, to facilitate completing your transactions and enabling us to contact you as necessary.
For further information, kindly review our Returns Policy.
SECTION 7 - THIRD-PARTY TOOLS
We may grant you access to third-party tools, the monitoring and control of which we neither undertake nor have input on. You acknowledge and accept that we provide access to such tools "as is" and "as available," with no warranties, representations, or conditions of any kind and without any endorsement. We bear no liability whatsoever arising from or relating to your use of optional third-party tools. Your utilization of optional tools provided through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which tools are provided by the relevant third-party provider(s). Moreover, we may introduce new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Service may contain content, products, and services from third-parties. Links to third-party websites on this site may direct you to websites that are not affiliated with us. We do not assume responsibility for examining or evaluating the content or accuracy of these third-party materials or websites. We do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Before engaging in any transaction, carefully review the third-party's policies and practices to ensure understanding. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
At times, there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We retain the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. The absence of a specified update or refresh date applied in the Service or on any related website should not be construed to mean that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, soliciting others to perform or participate in unlawful acts, violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances, infringing upon or violating our intellectual property rights or the intellectual property rights of others, harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
Furthermore, prohibited uses include submitting false or misleading information, uploading or transmitting viruses or any other type of malicious code that could affect the functionality or operation of the Service or any related website, collecting or tracking personal information of others, spamming, phishing, pharming, pretexting, spidering, crawling, or scraping, engaging in any obscene or immoral purpose, or interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time, we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Willow Amsterdam, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Willow Amsterdam and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly, we may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - COMPANY INFORMATION
Willow Amsterdam
Makreelstraat 24
3192AM Hoogvliet Rotterdam, The Netherlands
E-mail: info@willowamsterdam.com
Chamber of Commerce: 84236361
Questions about the Terms of Service should be sent to us at info@willowamsterdam.com